Retail Assistant Manager: Lead Sales & Service

Hibbett, Inc.; Gretna (LA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. in Gretna, LA is seeking an Assistant Manager to support the Store Manager in daily store operations, customer service, merchandising, scheduling, and administration. The role requires knowledge across product areas and adherence to company policies.

The Assistant Manager will assist in asset control, develop action plans for daily store tasks, and supervise in the Store Manager’s absence. Strong customer service and teamwork are essential.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with ability to multi-task.
• Team-player with a passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets.
• Establish action plans to accomplish selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in recruiting, training, and evaluating store personnel.
• Provide guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain quality customer service per the customer service manual; assist customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Protect company assets and financial information by ensuring internal controls and reporting potential fraud.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Initiative

Attention to detail

Team player

Job description

Hibbett, Inc. in Gretna, LA is seeking an Assistant Manager to support the Store Manager in daily store operations, customer service, merchandising, scheduling, and administration. The role requires knowledge across product areas and adherence to company policies.

The Assistant Manager will assist in asset control, develop action plans for daily store tasks, and supervise in the Store Manager’s absence. Strong customer service and teamwork are essential.