Retail Assistant Manager: Lead People, Elevate Customer

The Whitaker Group; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

The Whitaker Group is seeking an Assistant Manager for our Pittsburgh stores. You will help organize and run retail operations, stepping in for the store manager when needed to ensure sales goals and customer satisfaction are met.

You will lead staff, enhance customer experiences, oversee displays, train teammates, and collaborate with upper management to optimize inventory and store performance in a fast-paced environment.

Qualifications

• Experience leading a sales team.
• Excellent interpersonal and communication skills.
• Ability to train and supervise staff.
• Strong understanding of merchandising and displays.
• Ability to resolve customer issues effectively.
• Proven track record meeting sales goals.

Responsibilities

• Lead staff and assist customers while working with management.
• Provide exceptional customer service and active listening.
• Display and merchandise products to maximize appeal.
• Supervise and train team members.
• Review performance and give constructive feedback.
• Collaborate on team goals and inventory decisions.
• Prepare sales reports and recommend improvements.
• Handle customer complaints professionally.

Skills

Staff leadership

Customer service

Communication

Sales experience

Visual merchandising

Time management

Job description

The Whitaker Group is seeking an Assistant Manager for our Pittsburgh stores. You will help organize and run retail operations, stepping in for the store manager when needed to ensure sales goals and customer satisfaction are met.

You will lead staff, enhance customer experiences, oversee displays, train teammates, and collaborate with upper management to optimize inventory and store performance in a fast-paced environment.