Assistant Manager Social Status Pittsburgh

The Whitaker Group; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

The Whitaker Group is seeking an Assistant Manager for our Pittsburgh stores. You will help organize and run retail operations, stepping in for the store manager when needed to ensure sales goals and customer satisfaction are met.

You will lead staff, enhance customer experiences, oversee displays, train teammates, and collaborate with upper management to optimize inventory and store performance in a fast-paced environment.

Qualifications

• Experience leading a sales team.
• Excellent interpersonal and communication skills.
• Ability to train and supervise staff.
• Strong understanding of merchandising and displays.
• Ability to resolve customer issues effectively.
• Proven track record meeting sales goals.

Responsibilities

• Lead staff and assist customers while working with management.
• Provide exceptional customer service and active listening.
• Display and merchandise products to maximize appeal.
• Supervise and train team members.
• Review performance and give constructive feedback.
• Collaborate on team goals and inventory decisions.
• Prepare sales reports and recommend improvements.
• Handle customer complaints professionally.

Skills

Staff leadership

Customer service

Communication

Sales experience

Visual merchandising

Time management

Job description

Assistant Manager
Social Status Pittsburgh

We are looking for a Retail Store Assistant Manager who will help organize and run our retail stores and fill in for the store manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.

RESPONSIBILITIES

• Strong communication and interpersonal skills to effectively lead staff, help customers and work with upper management
• Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
• Presentation skills and knowledge of best visual and marketing display practices
• Conflict management skills to resolve customer issues effectively and ensure efficiency on teams
• Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
• In-depth knowledge of the store’s merchandise, its exact location and its prices
• Supervise and train staff
• Review staff performance and offer constructive feedback
• Collaborate with team leads on setting and achieving team-specific goals
• Purchase inventory based on current trends, availability of new products and customer interest
• Display merchandise to maximize purchasing appeal
• Organize sales and product demonstrations
• Write sales and customer reports and make recommendations for improvements
• Interact with customers and resolve complaints or grievances

WORKING CONDITIONS
The Whitaker Group prides itself on creating a healthy self-management working environment to produce the most efficient and creative place of work.

PHYSICAL CONDITIONS
The physical requirements may include but are not limited to standing, walking, squatting, lifting, and bending. Previous experience within a photographic studio environment is not required but preferred.

The Whitaker Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.