Retail Assistant Manager: Lead Ops & Customer Care

H&S Energy Products; Rocklin (CA); On-site; USD 55,104,000 - 59,237,000; Full time

Job summary

H&S Energy Products is seeking an Assistant Manager in Rocklin, CA to support the Store Manager with daily operations and leadership of a retail team. The role involves cashier and back-office tasks, ensuring smooth scheduling, price changes, and handling customer concerns with professionalism.

Qualified candidates will have retail or management experience, strong communication skills, and the ability to manage multiple tasks while adhering to safety and policy requirements.

Qualifications

• Prior Retail or Management experience preferred.
• Ability to reconcile shift reports and understand their purpose.
• Excellent communication skills, both oral and written.
• Ability to organize and prioritize tasks to meet demands, with excellent follow through.
• Ability to identify issues and make the necessary corrections effectively.
• Demonstrate analytical and problem-solving skills.

Responsibilities

• Perform duties of Store Manager in their absence, including daily paperwork and approved orders.
• Demonstrate competency with Point of Sale and back office systems.
• Resolve customer issues in a friendly and professional manner.
• Assign and inspect shift duties and responsibilities.
• Understand and apply labor laws as they apply to retail operations.
• Promote a safe working environment by enforcing safety rules.

Skills

Leadership Skills

Communication

Problem Solving

Critical Thinking

Data Analysis

Attention to Detail

Job description

H&S Energy Products is seeking an Assistant Manager in Rocklin, CA to support the Store Manager with daily operations and leadership of a retail team. The role involves cashier and back-office tasks, ensuring smooth scheduling, price changes, and handling customer concerns with professionalism.

Qualified candidates will have retail or management experience, strong communication skills, and the ability to manage multiple tasks while adhering to safety and policy requirements.