Retail Assistant Manager: Lead Merchandising & Service

Hibbett; California (MO); On-site; USD 24,000 - 34,000; Full time

Job summary

Hibbett I City Gear in Vallejo, California is seeking an Assistant Manager to support the Store Manager in daily operations and store administration. You will help with selling, restocking, merchandising, ordering, scheduling, and enforcing store policies while delivering outstanding customer service.

In this role you’ll supervise staff in the Store Manager's absence, train teammates, manage inventory and expenses, and promote merchandise and services.

Qualifications

• Experience in retail environment, preferably footwear/athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative for important tasks.
• Strong attention to detail with multiple tasks.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager to establish action plans for departmental and overall store responsibilities.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure extraordinary customer service as outlined in the customer service manual.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Interpersonal skills

Communication skills

Customer service

Team leadership

Attention to detail

Multi-tasking

Job description

Hibbett I City Gear in Vallejo, California is seeking an Assistant Manager to support the Store Manager in daily operations and store administration. You will help with selling, restocking, merchandising, ordering, scheduling, and enforcing store policies while delivering outstanding customer service.

In this role you’ll supervise staff in the Store Manager's absence, train teammates, manage inventory and expenses, and promote merchandise and services.