Retail Assistant Manager — Lead, Inspire & Connect

J.Crew Factory; Mashpee (MA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Paid Time Off (PTO)

Job summary

J.Crew Factory in Mashpee, MA is seeking an Assistant Manager to lead a store with a focus on customer connections, brand loyalty and community engagement. You will support the Store Director and shape daily operations, sales excellence and visual merchandising.

This role requires 1-2 years of retail management, a passion for fashion and teamwork, with flexible scheduling including nights, weekends and holidays.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift/move at least 40 pounds (18 kg).

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.

Skills

Retail management experience

Customer service

Teamwork

Problem-solving skills

Job description

J.Crew Factory in Mashpee, MA is seeking an Assistant Manager to lead a store with a focus on customer connections, brand loyalty and community engagement. You will support the Store Director and shape daily operations, sales excellence and visual merchandising.

This role requires 1-2 years of retail management, a passion for fashion and teamwork, with flexible scheduling including nights, weekends and holidays.