Retail Assistant Manager: Lead Guest Experience

Twice Daily; Joelton (TN); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Potential

Leadership Development

401K Matching

Healthcare Insurance

Paid Time Off

Tuition Reimbursement

Pet & Life Insurance

Referral Bonus

Job summary

Twice Daily in Tennessee is seeking an Assistant Manager to support the General Manager and lead store teams. You will ensure guest satisfaction, manage daily operations, and role-model our brand and core values.

This role offers leadership development, weekly pay, and opportunities for promotion, with a focus on reliable, punctual performance across all shifts and a commitment to our community.

Qualifications

• 18+ years of age.
• 2+ years’ experience in the retail, food service, or hospitality industries.
• Must be able to serve guests, communicate, and handle cash transactions effectively.
• Must be accountable, reliable, and punctual.
• Must have sufficient visual ability to check identification and process credit cards.
• Must be able to lift/stock inventory weighing up to 50 pounds.

Responsibilities

• Supervising all aspects of store operations in the absence of the General Manager.
• Ensures “best in class” service is extended and delivered to all Twice Daily guests.
• Serves as a retail ambassador for the Twice Daily brand.
• Develops a passion for the Twice Daily offering and culture in self and others.
• Acts as role model for all elements of the Twice Daily culture and core values.
• Trains, develops, and leads team members to go above and beyond for each guest.
• Provides daily coaching to individual staff on their roles in delivering the Twice Daily store culture and values.
• Ensures all “fresh all day” products are produced, merchandised, and maintained according to Twice Daily standards.
• Ensures all required inventory levels, freshness, and product rotation standards are maintained.
• Maintains all Twice Daily interior and exterior image standards.
• Performs basic math functions to collect payments, make accurate change, and maintain an accurate cash drawer.
• Keeps the store clean and orderly, including bathrooms and fuel dispensers.
• Participates in stocking items and marketing promotion efforts.
• Memorizes product locations throughout the store and guides customers while providing suggestions as needed.
• Assists the General Manager in hiring activities.
• Participates in employer branding and recruitment marketing programs.
• Reports to work on time, ready to work scheduled shift.

Job description

Twice Daily in Tennessee is seeking an Assistant Manager to support the General Manager and lead store teams. You will ensure guest satisfaction, manage daily operations, and role-model our brand and core values.

This role offers leadership development, weekly pay, and opportunities for promotion, with a focus on reliable, punctual performance across all shifts and a commitment to our community.