Retail Assistant Manager — Lead & Grow with Perks

Twice Daily; Gallatin (TN); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Quarterly Bonus Potential

401K Matching

Affordable Healthcare Insurance

Paid Time Off

Tuition Reimbursement

Résumé du poste

Twice Daily is seeking an Assistant Manager in Gallatin, TN to support the General Manager in leading store operations and coaching team members. This role drives guest satisfaction, brand ambassador activities, and day-to-day store performance.

You will mentor staff, ensure cleanliness, manage cash handling, and participate in hiring and development initiatives as part of our leadership pipeline. Weekend availability and flexible shifts are included.

Qualifications

• 18+ years of age.
• 2+ years' experience in the retail, food service, or hospitality industries.
• Must be able to serve guests, communicate, and handle cash transactions effectively.
• Must be accountable, reliable, and punctual.
• Must have sufficient visual ability to check identification and process credit cards.
• Must be able to lift/stock inventory weighing up to 50 pounds (lifting cases of milk, beer, soda, etc.)

Responsabilités

• Supervising all aspects of store operations in the absence of the General Manager.
• Ensures 'best in class' service is extended and delivered to all Twice Daily guests.
• Serves as a retail ambassador for the Twice Daily brand.
• Develops a passion for the Twice Daily offering and culture in self and others.
• Acts as role model for all elements of the Twice Daily culture and core values.
• Trains, develops, and leads team members to go above and beyond for each guest.
• Provides daily coaching to individual staff on their roles in delivering the Twice Daily store culture and values.
• Ensures all 'fresh all day' products are produced, merchandised, and maintained according to Twice Daily standards.
• Ensures all required inventory levels, freshness, and product rotation standards are maintained.
• Maintains all Twice Daily interior and exterior image standards.
• Performs basic math functions to collect payments, make accurate change, and maintain an accurate cash drawer.
• Keeps the store clean and orderly, including bathrooms and fuel dispensers.
• Participates in stocking items and marketing promotion efforts.
• Memorizes product locations throughout the store and guides customers while providing suggestions as needed.
• Assists the General Manager in hiring activities.
• Participates in employer branding and recruitment marketing programs.
• Reports to work on time, ready to work scheduled shift.

Connaissances

Customer service

Cash handling

Reliability

Punctuality

Communication

Team leadership

Formation

Associates degree in Business Administration, Marketing, Hospitality, or related field

Outils

Microsoft Office

Description du poste

Twice Daily is seeking an Assistant Manager in Gallatin, TN to support the General Manager in leading store operations and coaching team members. This role drives guest satisfaction, brand ambassador activities, and day-to-day store performance.

You will mentor staff, ensure cleanliness, manage cash handling, and participate in hiring and development initiatives as part of our leadership pipeline. Weekend availability and flexible shifts are included.