Retail Assistant Manager: Lead Customer Service & Sales

JD Sports NA; Roanoke Rapids (NC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Roanoke Rapids, NC is seeking an Assistant Manager to help oversee daily store operations and customer service excellence. The role involves assisting in selling, restocking, merchandising, ordering and scheduling to achieve store goals.

The candidate should have 1–3 years of retail/customer service experience, strong interpersonal skills, and the ability to work in a fast-paced environment. This position reports to the Store Manager and is non-exempt hourly.

Qualifications

• The candidate has experience in a retail environment, preferably footwear and athletic apparel.
• Strong customer service skills and ability to interact with customers in a fast-paced setting.
• Excellent interpersonal and communication abilities.

Responsibilities

• Assist the Store Manager in controlling assets and store operations.
• Collaborate on selling, restocking, merchandising, ordering and scheduling.
• Lead in the Store Manager's absence and guide staff to meet store goals.
• Participate in recruiting, training, and evaluating personnel.

Skills

Retail experience

Customer service

Communication

Job description

Hibbett I City Gear in Roanoke Rapids, NC is seeking an Assistant Manager to help oversee daily store operations and customer service excellence. The role involves assisting in selling, restocking, merchandising, ordering and scheduling to achieve store goals.

The candidate should have 1–3 years of retail/customer service experience, strong interpersonal skills, and the ability to work in a fast-paced environment. This position reports to the Store Manager and is non-exempt hourly.