Retail Assistant Manager – Lead, Coach & Grow Sales

Gap; Orange (CA); On-site; USD 57,000 - 77,000; Full time

Benefits offered by this job

Merchandise discount for brands

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Gap in California is seeking an Assistant Manager to set the tone for the store and lead the team, driving profitable sales through customer and product operations, merchandising, and talent development. You will support the store strategy with the General Manager to achieve performance goals and coach Leads, Experts and Brand Associates to deliver a best-in-class customer experience.

You are a current or former retail employee with 1–3 years of retail management, a high school diploma, and

Qualifications

• 1–3 years of retail management experience.
• High school graduate or equivalent.
• Good communicator with customers and team.
• Passionate about retail in a fast-paced environment.
• Driven by metrics to deliver results.
• Able to lead and mentor others.

Responsibilities

• Drive store sales through a customer-centric mindset.
• Recruit, hire and develop Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Customer service

Leadership

Communication

Retail knowledge

Team coaching

Education

High school diploma

Tools

Retail technology

Job description

Gap in California is seeking an Assistant Manager to set the tone for the store and lead the team, driving profitable sales through customer and product operations, merchandising, and talent development. You will support the store strategy with the General Manager to achieve performance goals and coach Leads, Experts and Brand Associates to deliver a best-in-class customer experience.

You are a current or former retail employee with 1–3 years of retail management, a high school diploma, and