Retail Assistant Manager — Lead, Coach & Elevate Service

Englefield, Inc.; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-Paid Life Insurance

Weekly pay

401(k) with company match

Paid time off

Monthly bonuses

Job summary

Englefield, Inc. is seeking a Duchess Assistant Manager at Polaris Fashion Mall (Columbus area) to support daily store operations and leadership. You will coach staff, manage scheduling, and ensure exceptional customer service in a fast-paced retail setting.

The role emphasizes team leadership, training, and operational excellence, with opportunities for growth and performance-based incentives. Strong communication and dedication to guest satisfaction are essential.

Qualifications

• Education – High school diploma or equivalent.
• Experience – 1+ year of leadership experience in retail or food service.
• Operations – Comfortable with scheduling, inventory, and basic store systems.
• Tech comfort – Familiar with POS systems and basic software (Word, Excel, Email).
• ServeSafe certification – Required or willingness to obtain.
• Customer focus – Committed to creating a welcoming experience for every guest.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Lead when Store Manager is away to drive performance and ensure compliance.
• Build relationships with customers, vendors, and your team.

Skills

Leadership

Customer service

Scheduling

Team collaboration

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Word

Microsoft Excel

Email

Job description

Englefield, Inc. is seeking a Duchess Assistant Manager at Polaris Fashion Mall (Columbus area) to support daily store operations and leadership. You will coach staff, manage scheduling, and ensure exceptional customer service in a fast-paced retail setting.

The role emphasizes team leadership, training, and operational excellence, with opportunities for growth and performance-based incentives. Strong communication and dedication to guest satisfaction are essential.