Retail Assistant Manager II - Elevate Customer Experience

Dollar Tree Stores INC; Menomonee Falls (WI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Wisconsin is seeking an Assistant Store Manager to help lead daily store operations, deliver friendly customer service, and develop the team.

Responsibilities include opening and closing duties, organizing merchandise, coaching associates, maintaining store cleanliness, and ensuring safety and policy compliance.

This position offers growth within a national retailer and a collaborative, high-energy work environment serving customers in Menomonee Falls.

Qualifications

• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Communication

Teamwork

Customer service

Problem solving

Written skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Wisconsin is seeking an Assistant Store Manager to help lead daily store operations, deliver friendly customer service, and develop the team.

Responsibilities include opening and closing duties, organizing merchandise, coaching associates, maintaining store cleanliness, and ensuring safety and policy compliance.

This position offers growth within a national retailer and a collaborative, high-energy work environment serving customers in Menomonee Falls.