Retail Assistant Manager II — Customer Experience & Ops

Family Dollar Stores Of Pennsylvania LLC; Darby (Delaware County); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Pennsylvania LLC in Darby, PA is seeking a store manager to oversee daily store operations, lead associates, and ensure exceptional customer service. The role involves merchandising, payroll/scheduling, loss prevention, and maintaining a clean, safe shopping environment.

You will work under standard company policies, manage opening/closing procedures, and implement directives while fostering a positive, high-energy team culture.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks (walking, standing, bending, etc.).
• Strong communication, interpersonal, and written skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Communication

Interpersonal skills

Written skills

Team environment

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Pennsylvania LLC in Darby, PA is seeking a store manager to oversee daily store operations, lead associates, and ensure exceptional customer service. The role involves merchandising, payroll/scheduling, loss prevention, and maintaining a clean, safe shopping environment.

You will work under standard company policies, manage opening/closing procedures, and implement directives while fostering a positive, high-energy team culture.