Retail Assistant Manager - Footwear & Customer Service

JD Sports NA; Hobbs (NM); On-site; USD 19,000 - 27,000; Full time

Job summary

JD Sports NA in Hobbs, NM is seeking an Assistant Manager to support store operations and customer service excellence. The role involves assisting the Store Manager with selling, merchandising, scheduling, and administrative duties to meet store goals.

The Assistant Manager will oversee staff in the Store Manager's absence and participate in training and performance evaluations while upholding company policies and visual standards.

Qualifications

• Experience in retail operations or footwear/apparel is preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Team player focused on outstanding service and selling merchandise.
• Ability to manage a team and meet store goals.

Responsibilities

• Assist Store Manager in achieving store goals and profitability.
• Support selling, restocking, merchandising, ordering and scheduling.
• Act as acting store lead in the Store Manager's absence.
• Participate in recruiting, training, and evaluating staff.
• Provide knowledge and guidance to employees and customers in all departments.
• Ensure excellent customer service and promote merchandise.

Skills

Customer service

Interpersonal skills

Team leadership

Attention to detail

Job description

JD Sports NA in Hobbs, NM is seeking an Assistant Manager to support store operations and customer service excellence. The role involves assisting the Store Manager with selling, merchandising, scheduling, and administrative duties to meet store goals.

The Assistant Manager will oversee staff in the Store Manager's absence and participate in training and performance evaluations while upholding company policies and visual standards.