Retail Assistant Manager — Elevate Customer Experience

Ann-Taylor-04806202; Crestview Hills (KY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Bonuses

Merchandise discounts

Professional development

Job summary

Ann Taylor in Crestview Hills, KY is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, coach staff, and partner with the Store Manager to drive results while maintaining an inclusive, welcoming environment.

The role requires 1+ year retail management experience (preferred), hospitality mindset, POS proficiency, and strong business acumen to execute action plans and deliver consistent results.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Tech proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to drive results.
• Take initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Support Store Manager in recruiting, hiring, and developing talent.
• Drive operational excellence and financial discipline with reporting.

Skills

Retail management

Hospit ality mindset

POS proficiency

Leadership

Business acumen

Tools

Point-of-Sale system

Job description

Ann Taylor in Crestview Hills, KY is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, coach staff, and partner with the Store Manager to drive results while maintaining an inclusive, welcoming environment.

The role requires 1+ year retail management experience (preferred), hospitality mindset, POS proficiency, and strong business acumen to execute action plans and deliver consistent results.