Retail Assistant Manager — Customer Service Leader

Hibbett, Inc.; Little Rock (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett, Inc. in Rogers, AR is seeking an Assistant Manager to support Store Manager in daily operations, customer service, and merchandising. This hourly role requires leadership during peak times and a commitment to store goals.

You will oversee selling, restocking, scheduling, and inventory controls while ensuring excellent service and adherence to store policies. The position is non-exempt, pays $15.44 per hour, and reports to the Store Manager.

Qualifications

• Retail experience, footwear/apparel preferred.
• 1–3 years customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist Store Manager in controlling assets and store operations.
• Collaborate with Store Manager to set action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Assist in recruiting, training, and evaluating store personnel.
• Provide guidance to employees and customers across departments.
• Ensure profitability by monitoring inventory, sales statistics and expenses.
• Promote and sell services and merchandise offered by the store.
• Maintain high-quality customer service per company standards.

Skills

Customer service

Interpersonal communication

Retail knowledge

Teamwork

Job description

Hibbett, Inc. in Rogers, AR is seeking an Assistant Manager to support Store Manager in daily operations, customer service, and merchandising. This hourly role requires leadership during peak times and a commitment to store goals.

You will oversee selling, restocking, scheduling, and inventory controls while ensuring excellent service and adherence to store policies. The position is non-exempt, pays $15.44 per hour, and reports to the Store Manager.