Retail Assistant Manager: Customer Experience Lead

JD Sports NA; Leesville (LA); On-site; USD 14,000 - 20,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear in Leesville, LA assists the Store Manager in daily operations and administrative duties, ensuring adherence to policies and visual standards. The role covers knowledge across product areas and emphasizes outstanding customer service and promotion of merchandise.

The incumbent helps in supervisory tasks in the Store Manager’s absence and is trained in Store Manager responsibilities, contributing to store goals and profitability.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• Strong customer service orientation.
• Ability to work in a fast-paced environment.
• Ability to lead and collaborate with a team.

Responsibilities

• Assist Store Manager in controlling assets and store operations.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Take supervisory control in Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain excellent customer service and merchandising standards.

Skills

Customer service

Retail experience

Team leadership

Communication skills

Adaptability

Job description

The Assistant Manager at Hibbett I City Gear in Leesville, LA assists the Store Manager in daily operations and administrative duties, ensuring adherence to policies and visual standards. The role covers knowledge across product areas and emphasizes outstanding customer service and promotion of merchandise.

The incumbent helps in supervisory tasks in the Store Manager’s absence and is trained in Store Manager responsibilities, contributing to store goals and profitability.