Retail Assistant Manager: Drive Sales & Service

JD Sports NA; Lafayette (LA); On-site; USD 15,000 - 21,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear in Lafayette, LA assists and consults the Store Manager on overall operations and administrative duties, and is knowledgeable in each product area. This role upholds company policies, emphasizes outstanding customer service, and promotes merchandise across the store.

It covers supervision in the Store Manager's absence and prepares for store responsibilities. The position requires strong interpersonal skills, the ability to work in a fast-paced

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure extraordinary customer service as highlighted in the customer service manual.

Skills

Retail experience

Customer service

Team leadership

Communication skills

Detail-oriented

Inventory awareness

People management

Job description

The Assistant Manager at Hibbett I City Gear in Lafayette, LA assists and consults the Store Manager on overall operations and administrative duties, and is knowledgeable in each product area. This role upholds company policies, emphasizes outstanding customer service, and promotes merchandise across the store.

It covers supervision in the Store Manager's absence and prepares for store responsibilities. The position requires strong interpersonal skills, the ability to work in a fast-paced