Retail Assistant Manager - Lead Team & Customer Experience

JD Sports NA; Morgan City (LA); On-site; USD 14,000 - 20,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear in Morgan City, LA supports the Store Manager in daily operations, customer service, and merchandising. The role requires knowledge of each department and adherence to store policies to drive store goals.

During the Store Manager's absence, you will supervise staff, assist in recruiting, training, and evaluating personnel while maintaining profitability and service standards.

Qualifications

• Retail experience, footwear and athletic apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals.
• Self-starter with initiative and proactivity.
• Strong attention to detail and accuracy.
• Team player with passion for service and selling.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Take supervisory responsibility in the Store Manager's absence and train staff.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales, statistics, and expenses to support profitability.
• Deliver extraordinary customer service following manuals and policies.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Attention to detail

Multitasking

Job description

The Assistant Manager at Hibbett I City Gear in Morgan City, LA supports the Store Manager in daily operations, customer service, and merchandising. The role requires knowledge of each department and adherence to store policies to drive store goals.

During the Store Manager's absence, you will supervise staff, assist in recruiting, training, and evaluating personnel while maintaining profitability and service standards.