Retail Assistant Manager: Customer Care & Store Operations

Family Dollar; Birmingham (AL); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Birmingham, AL is seeking a part-time store employee to assist with daily store functions, help customers, organize merchandise, and support opening and closing procedures.

This role emphasizes strong customer service, teamwork, and adherence to company policies. Training includes inventory, scheduling, cash handling, and loss prevention in a friendly, fast-paced environment. You will work with store leadership to maintain clean, safe, and welcoming spaces for shoppers and staff.

Qualifications

• High school diploma preferred; ability to read, interpret, and explain directives.
• Store management experience in retail, grocery, or drug store preferred.
• Ability to lift up to 55 lbs and frequent walking, standing, bending.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and answer questions.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Maintain promotional displays and store fixtures.
• Assist in ordering merchandise, processing damaged goods, and record keeping.
• Maintain clean, well-stocked store and organized stockroom.
• Protect assets and cash, adhere to safety policies.
• Help supervise, train, and develop Store Associates.
• Ensure a positive, safe environment for customers and staff.
• Other duties as assigned.

Skills

Customer service

Communication skills

Team collaboration

Physical stamina

Reading directives

Problem solving

Education

High school diploma

Job description

Family Dollar in Birmingham, AL is seeking a part-time store employee to assist with daily store functions, help customers, organize merchandise, and support opening and closing procedures.

This role emphasizes strong customer service, teamwork, and adherence to company policies. Training includes inventory, scheduling, cash handling, and loss prevention in a friendly, fast-paced environment. You will work with store leadership to maintain clean, safe, and welcoming spaces for shoppers and staff.