Retail Assistant Manager

Bob's Discount Furniture; Worcester (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Manager to lead backend operations and enhance customer experiences. This role involves managing a dedicated team, ensuring inventory integrity, and driving sales through effective leadership. The ideal candidate will thrive in a dynamic retail environment, promoting a culture of excellence and teamwork. With a focus on career growth, this position offers a fun, team-oriented atmosphere and a range of benefits, including health coverage and generous discounts. If you are passionate about retail and ready to make a difference, this opportunity is for you!

Benefits

National Health, Dental and Vision coverage

Employer paid Life Insurance

401(k) Profit Sharing Plan

Paid Vacation and Sick Days

Generous Employee Discount

Flexible Retail Schedule

Bob’s Bail Out Program

Bob’s Helping Hand Program

Qualifications

• Proven ability to manage and develop talent in a retail environment.
• Strong judgment and decision-making skills are essential for success.

Responsibilities

• Oversee store operations and manage a team to meet operational goals.
• Drive sales and ensure showroom readiness for customer engagement.

Skills

Leadership

Sales Management

Inventory Management

Customer Service

Time Management

Critical Thinking

Education

Bachelor's Degree or Equivalent

Job description

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Join to apply for the Retail Assistant Manager role at Bob's Discount Furniture

Retail Assistant Managers are professionals within the Bob’s Discount Furniture organization and play a vital role by ensuring that the stores perform to expectations and in a manner that is consistent with the Company’s core values and vision. Retail Assistant Managers promote Company policy and procedures by leading by example and exhibit a professional appearance and demeanor at all times.

The primary function of a Retail Assistant Manager is to oversee the store location backend operations and to directly manage and motivate a team, to plan, direct and coordinate back end operations and logistics to meet or exceed operational goals in accordance with established Company guidelines. The Retail Assistant Manager works as a liaison for Store Operations and regularly communicates with various corporate departments.

The Retail Assistant Manager maintains a significant visible presence on the Sales Floor to drive engagement and sales; to assist with customer experience opportunities timely and effectively while promoting and exhibiting The Bob’s Way. The Retail Assistant Manager is responsible for the success and development of Retail Guest Experience Specialists and in achieving location goals. The Retail Assistant Manager is a vital member to the location Team and serves in the role of the Manager on Duty (MOD), and as a result, at times; is responsible for overall management of location.

The Retail Assistant Manager is responsible for confirming the integrity of location inventory, including appropriate tracking, take with’s and inventory accounting processes’ and validates merchandise is tagged and staged to achieve optimum sales levels at all times. The Retail Assistant Manager enforces safety, and all other policies and procedures and takes immediate action to report and correct violations. The Retail Assistant Manager is responsible for the continuous maintenance of the facility, as well as, validates the Showroom is customer ready at all times.

The Retail Assistant Manager will recruit, hire and train direct report associates, developing and maintaining a TEAM focused on delivering The Bob’s Way to customers; while ensuring departments are staffed and scheduled at all times to meet business needs and Company objectives. The Retail Assistant Manager conducts regular department meetings to review progress and keep associates abreast of Company initiatives.

The Retail Assistant Manager will complete annual reviews in a timely manner and continually assesses the performance of associates and support staff working to promote productivity and efficiency. The Retail Assistant Manager will partner with Store and Human Resource Management to evaluate, recommend and execute appropriate employee discipline and is responsible for all new associate orientations in accordance with established Company guidelines.

"No phony sales, no phony gimmicks, just everyday low prices and value!

We call it the Bob’s Way because no one does it better!" - Bob Kaufman Founder and President Emeritus

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!

The Benefits And Perks

• Feeling under the weather, we’ve got you covered! We offer National Health, Dental and Vision coverage
• Life insurance – Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
• 401(k) Profit Sharing Plan – Generous Company match!
• Paid Personal/Sick Days
• Paid Vacation, Sick Days, Holidays and your Birthday! After all, your birthday should be a holiday
• Employee Assistance Program
• Our prices are already low, but why not more! Generous Employee Discount
• The flexibility of working a Retail Schedule (weekends, evenings & holidays)
• Need a pay advance? Take advantage of Bob’s Bail Out Program
• Have an unexpected extraordinary expense? Take advantage of Bob’s Helping Hand Program. Bob’s cares and is here to help.
• And much more!
  
  

Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.

Job Responsibilities

• Develop and Manage a TEAM that is aligned with the Company’s values and vision
• Drive Sales and Engagement according to the Bob’s Way
• Analyze reports to maximize back end operations and location logistics efficiency and productivity
• Maintain Showroom Readiness
• Responsible for inventory cycle counts, insures that they are executed in a timely and accurate manor throughout the year
• Other duties as assigned
  
  

Required Qualifications

• Proven ability to use sound judgment and decision making
• Proven ability to analyze complex problems and recognize root cause
• Proven ability to set clear goals and expectations
• Proven ability to communicate effectively and utilize communication tools appropriately
• Proven ability to exceed customer satisfaction
• Proven ability to manage and improve process
• Proven ability to manage and to develop talent
• Proven ability to motivate self and others
• Excellent time management skills
• Ability to use critical thinking
• Excellent identification of key causes
  
  

Preferred Qualifications

• Bachelor’s degree or equivalent
• Sales experience
• Proven successful back end or logistics experience
• 2-5 years Managerial experience preferable in a retail and/or warehouse environment to perform day to day back-end operations according to established Company guidelines
  
  

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Furniture and Home Furnishings Manufacturing, Manufacturing, and Retail

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