Retail Assistant Manager

Abercrombie & Fitch Co.; Allentown (Lehigh County); On-site; USD 58,000 - 81,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Manager to lead a dynamic team in delivering exceptional customer experiences. This multifaceted role combines business strategy with creativity, focusing on driving sales and overseeing daily operations. Ideal candidates will possess strong problem-solving skills and a passion for fashion, along with the ability to adapt in a fast-paced environment. Join a company that values its people and offers competitive benefits, including paid time off and opportunities for career advancement. Be part of a team that celebrates diversity and promotes from within!

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Qualifications

• Bachelor’s degree or supervisory experience in a customer-facing role.
• Strong problem-solving and team building skills required.

Responsibilities

• Drive sales results and provide best-in-class customer service.
• Oversee daily store operations and manage staffing and payroll.

Skills

Problem-solving

Team building

Interpersonal skills

Adaptability

Fashion knowledge

Education

Bachelor’s degree

Supervisory experience

Job description

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Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

Customer Experience

Drives Sales

OMNI Channel Fulfillment

Store Presentation and Sales Floor Supervision

Store & Stockroom Operations

Staffing, Scheduling, and Payroll Management

Training and Development

Communication

Asset Protection

Qualifications

What it Takes

Bachelor’s degree OR one year of supervisory experience in a customer-facing role

Strong problem-solving skills

Inclusion & Diversity Awareness

Ability to show up in a fast-paced and challenging environment

Team building skills

Self-starter

Strong interpersonal and communication skills

Drive to achieve results

Adaptability / Flexibility

Multi-Tasking

Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year, allowing you to give back to your community

Merchandise Discount

Medical, Dental and Vision Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement, we believe in promoting from within

A Global Team of People Who'll Celebrate you for Being YOU

SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail and Apparel & Fashion

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