Retail Assistant Manager

GILLMAN HOME CENTER; Harrison (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to enhance customer service and team dynamics. This full-time role involves overseeing store operations, training staff, and ensuring an optimal shopping environment. With a focus on leadership and customer satisfaction, the ideal candidate will thrive in a dynamic retail setting. Join a company that values its team members and offers comprehensive benefits, including medical insurance and a 401k plan. If you're passionate about retail and ready to take on management responsibilities, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan with Employer Contribution

Employee Discount

Vacation Time

Short Term Disability

Long Term Disability

Life Insurance

Free $25k Life Insurance Plan

Qualifications

• 3+ years of retail experience, preferably in hardware/lumber.
• Experience in supervising and managing employees is a plus.

Responsibilities

• Assist Store Manager in all aspects of store operations.
• Supervise, train, and develop store and lumber yard team members.
• Ensure a clean, well-stocked, and merchandised store.

Skills

Customer Service

Leadership

Inventory Management

Interpersonal Skills

Computer Skills

Education

High School Diploma or GED

Job description

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The Assistant Manager position is responsible for providing excellent customer service and treating our employees as our #1 priority. This position will report to our BATESVILLE, IN store location.

Essential Functions:

1. Embody the GHC culture of treating our team members as our #1 priority
2. Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns
3. Maintain a positive presence in the store by providing excellent customer service. Hold team members accountable for providing exceptional customer service
4. Assist and support the Store Manager in all aspects of store operations
5. Help supervise, train, and develop store and lumber yard team members on policies and procedures, with guidance from the Store Manager
6. Regularly walk the store and yard to find and address issues
7. Ensure a clean, well-stocked, and merchandised store for customers
8. Manage inventory to keep an optimal amount of stock on hand to maximize turns and profit, while maintaining adequate on-hands
9. Assist in and manage the process of unloading freight and stocking shelves
10. Assist Store Manager and Office Manager with administrative tasks, including ordering stock, record keeping, running and analyzing reports, payroll, scheduling, register balancing, and deposits
11. Support Store Manager in loss prevention efforts
12. Work with merchandiser and store management to maintain promotional and permanent displays
13. Maintain assigned department(s)
14. Uphold safety standards and help administer safety training
15. Assume certain management responsibilities in the absence of the Store Manager
16. Ensure a safe working environment, maintain situational awareness, and report safety issues or concerns to management
17. Follow all company policies and procedures
18. Other duties as assigned

Work Competencies:

• Excellent interpersonal and customer service skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and delegate when appropriate
• Proficient with computer skills

Supervisory Responsibility: This position manages all store and yard staff.

Physical Requirements:

• Prolonged periods of standing and walking throughout the retail and lumber yard space
• Must be able to lift up to 40 lbs at times

Position Type and Expected Hours of Work:

This is a full-time position, scheduled for 45 hours/week. Days and hours vary. Must be available to work days, evenings, and weekends.

Required Education and Experience:

• High School Diploma or GED
• 3+ years of retail experience (preferred in hardware/lumber industry)
• Experience supervising employees is a plus
• Management experience is a plus

Benefits Offered:

• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Free $25k Life Insurance Plan
• Employee discount
• Vacation time

Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit factors, in accordance with applicable laws.

This job description is not exhaustive; duties and responsibilities may change at any time without notice.