Retail Assistant Manager - Mt. Pleasant, MI - United Wireless, a T-Mobile AR

United Wireless; Mount Pleasant (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a Retail Assistant Manager to lead a team and enhance customer experiences. This role emphasizes a customer-first culture, coaching sales representatives, and driving financial results. With a commitment to inclusivity and teamwork, the company offers a supportive environment for growth and innovation. Join a dynamic team dedicated to excellence and customer loyalty, where your contributions will make a significant impact on the store's success.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Disability Coverage

Qualifications

• 1-2 years of customer service and/or sales experience in retail.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Coach Sales Representatives to improve customer interactions.
• Support store maintenance and visual merchandising.

Skills

Customer Service

Sales Experience

Team Leadership

Problem Solving

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Mt. Pleasant, MI - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance, managing customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures, ensuring efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• Candidates should have 1-2 years of customer service and/or sales experience, preferably in a retail environment.
• The ability to stand for long periods and perform physical tasks as needed is essential.
• We are committed to an inclusive workplace; reasonable accommodations are available for individuals with disabilities.

Benefits (for Full-time Employees)

We offer health, dental, vision, and life insurance, as well as long-term and short-term disability coverage and paid time off to support a healthy work-life balance.

About United Wireless

Headquartered in Farmington Hills, Michigan, and established in 2007, United Wireless has grown to over 125 locations across 13 states. We are committed to excellence, opportunity, and fostering a culture that feels like home. Our core value, #BeTheBestU, encourages team members to reach their full potential. We are an equal-opportunity employer dedicated to an inclusive culture where everyone can succeed. Join us as we expand while maintaining our supportive culture. If you value teamwork, growth, and innovation, United Wireless is the place for you!

Salary: $14 - $16 per hour