Retail Assistant Manager

GILLMAN HOME CENTER; Brookville (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as an Assistant Manager where your leadership will shine! This role focuses on delivering exceptional customer service while prioritizing employee welfare. You will assist in running daily operations, training staff, and ensuring the store is well-stocked and inviting. This is a fantastic opportunity to grow in a supportive environment that values both customers and employees. If you have a passion for retail and excellence in service, this position is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan with Employer Contribution

Employee Discount

Vacation Time

Life Insurance

Short Term Disability

Long Term Disability

Qualifications

• Customer service excellence and team prioritization are key.
• 3+ years of retail experience preferred, especially in hardware/lumber.
• Supervisory experience is a plus.

Responsibilities

• Assist Store Manager in all aspects of store operations.
• Supervise, train, and develop store team members.
• Ensure a clean, well-stocked store for customers.

Skills

Customer Service Skills

Supervisory Skills

Interpersonal Skills

Leadership Skills

Computer Proficiency

Education

High School Diploma or GED

3+ years of Retail Experience

Management Experience

Job description

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The AssistantManager position is responsible for providing excellent customer service and treating our employees as our #1 priority. This position will report to our BATESVILLE, IN store location.

Essential Functions:

• Embody the GHC culture of treating our team members as our #1 priority
• Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns
• Maintain a positive presence in the store by providing excellent customer service. Hold team members accountable for providing exceptional customer service
• Assist and support the Store Manager in all aspects of store operations
• With guidance from Store Manager, help supervise, train and develop store and lumber yard team members on policies and procedures
• Regularly walk the store and yard to find and address issues
• Ensure a clean, well-stocked and merchandised store for customers
• Manage inventory to keep optimal amount of stock on hand to maximize turns and profit, while maintaining adequate on hands
• Assist in and manage the process of unloading freight and stocking shelves
• Assist StoreManager and Office Manager with administrative tasks. These can include; order stock, record keeping, running and analyzing reports, payroll, scheduling, register balancing and deposits, etc
• Support StoreManager in loss prevention efforts
• Work with merchandiser and store management to maintain promotional and permanent displays
• Maintain assigned department(s)
• Uphold safety standards and help administer safety training
• Assume certain management responsibilities in absence of StoreManager
• Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management
• Follow all company policies and procedures
• Other duties as assigned
  
  

Work Competencies:

• Excellent interpersonal and customer service skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and delegate them when appropriate
• Proficient with computer skills
  
  

Supervisory Responsibility: This position manages all store and yard staff.

Physical Requirements:

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

• Prolonged periods of standing and walking throughout the retail and lumber yard space
• Must be able to lift up to 40 lbs at times
  
  

Position Type and Expected Hours of Work:

This is a full-time position, scheduled 45 hours/week. Days and hours of work vary. Must be available to work days, evenings and weekends.

Required Education and Experience:

• High School Diploma or GED
• 3 + years of Retail Experience (preferred in hardware/lumber industry)
• Experience supervising employees a plus
• Management experience a plus
  
  

Benefits Offered:

• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Free $25k Life Insurance Plan
• Employee discount
• Vacation time
  
  

Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Internet Publishing

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