Retail Assistant Manager Williamsburg Operations

Startops; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team as an Assistant Manager in a forward-thinking company that is revolutionizing the framing industry. This role offers the opportunity to enhance customer experiences and lead a team in a creative environment. With a focus on operational excellence and customer satisfaction, you will play a key role in driving the success of retail spaces. The company values diversity and inclusivity, making it an exciting place to grow your career while enjoying competitive pay and comprehensive benefits.

Benefits

Health, Vision, and Dental Insurance

Retirement Savings Plan

Paid Parental Leave

Employee Discount

Paid Time Off

Team-Building Events

Free Frames

Competitive Pay

Qualifications

• 2+ years of experience as a store or assistant manager in retail or customer service.
• Strong analytical and problem-solving skills with proven business results.

Responsibilities

• Maintain high standards of customer service and represent the brand.
• Support onboarding and training of retail staff.

Skills

Customer Service

Communication Skills

Analytical Skills

Problem-Solving

Time Management

Education

Degree in Art, Design, Marketing, or Related Fields

Job description

Retail Assistant Manager Williamsburg

Location: New York

Job Tags: Operations

About The Role

Retail Assistant Manager Williamsburg

Job Description: Framebridge is seeking a full-time Assistant Manager to join our dynamic team. We revolutionize framing by offering beautiful, convenient, custom framing through our digital platform, eliminating traditional hassles and costs. Customers can order online, upload art, or mail in their pieces, and choose from stylish frames. We then custom frame and ship quickly, ready to hang. As we expand our retail spaces, we aim to serve our current customers better and attract new ones.

Primary Responsibilities:

• Maintain high standards of customer service and represent the Framebridge brand in retail stores
• Support onboarding and training of retail staff
• Enhance operational activities to meet customer experience and financial objectives
• Use excellent communication skills to build customer relationships and coach staff
• Demonstrate deep product knowledge and design advice; train staff accordingly
• Coordinate with manufacturing to ensure smooth omni-channel operations
• Address questions and resolve issues effectively
• Propose innovations to improve the retail experience
• Ensure delivery of our 100% happiness guarantee

Qualifications:

• Experience as a store or assistant manager in retail, hospitality, or customer service
• Engaging personality with strong interpersonal and communication skills
• Flexibility to work evenings and weekends
• Strong analytical and problem-solving skills with proven business results
• Interest in design and a creative environment
• Quick learner of new tools, technology, and processes
• Excellent time management and organizational skills

Extra Credit:

• Degree in art, design, marketing, or related fields

Perks and Benefits:

• Competitive pay
• Health, vision, and dental insurance
• Retirement savings plan
• Paid parental leave
• Free frames
• Team-building events

• Employee discount
• Paid time off

Experience Level: 2+ years

Work Schedule: Monday to Friday, with weekend availability

Work Location: In person

Time Type: Full time

Framebridge is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.