Retail Assistant GM: Lead Sales Team & Store Growth

Victra; Colonial Heights (VA); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, Vision Insurance

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Growth

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager to lead a sales team, drive targets, and deliver exceptional in-store experiences. You will coach staff, manage daily operations, and own store performance alongside the General Manager.

You will combine leadership with hands-on selling and customer service to ensure outstanding guest experiences, training, and development while meeting store commitments and merchandising standards.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• High school diploma or GED.
• One or more years of customer service, preferably in a retail or sales environment.

Responsibilities

• Select, hire, and develop the store talent.
• Provide training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
• Identify selling skill gaps, then build and implement development plans to help the team meet and exceed sales metrics and quota assignments.
• Own the store's numbers and commitments; lead by example on the sales floor.
• Oversee store operations, staffing, reporting, and compliance; coordinate with Facilities/Network/IT as needed.
• Open and close the store daily and ensure uptime and smooth operations.

Skills

Customer service

Leadership

Sales goals

Communication

Coaching

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager to lead a sales team, drive targets, and deliver exceptional in-store experiences. You will coach staff, manage daily operations, and own store performance alongside the General Manager.

You will combine leadership with hands-on selling and customer service to ensure outstanding guest experiences, training, and development while meeting store commitments and merchandising standards.