Retail Assistant Coach & Team Leader

Rally House; Glendale (AZ); On-site; USD 26,000 - 38,000; Full time

Job summary

Rally House in Glendale, AZ is seeking an Assistant Coach to act as the Assistant Store Manager, supporting store performance by ensuring standards are executed and by helping develop the team. This role takes ownership of day-to-day outcomes and helps maintain a guest-focused environment.

You will work with the Head Coach on hiring, training, coaching, and making sure operations, merchandising, and service meet Rally House standards.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.

Skills

Leadership and coaching

Customer Centric

Communicates effectively

Team development

Store operations

Change management

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Glendale, AZ is seeking an Assistant Coach to act as the Assistant Store Manager, supporting store performance by ensuring standards are executed and by helping develop the team. This role takes ownership of day-to-day outcomes and helps maintain a guest-focused environment.

You will work with the Head Coach on hiring, training, coaching, and making sure operations, merchandising, and service meet Rally House standards.