Retail ASM: Lead, Coach & Drive Customer Joy

New Balance; Oak Brook (IL); Sur place; USD 29 000 - 44 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package with 3+

Tuition reimbursement and lifestyle/其他

Résumé du poste

New Balance is seeking an Assistant Store Manager for the Oakbrook Center location in Oak Brook, IL. The role focuses on supporting sales goals, operations, hiring and staff development. You will step in for the Store Manager as needed and help lead the team.

The position emphasizes building a Total Customer Satisfaction culture, coaching staff, coordinating payroll/schedules, and partnering with district leadership to execute sales plans. A tangible benefits package is included.

Qualifications

• Must be 18 years of age or older.
• 2 years’ retail experience (some stores in higher volume areas may require more)
• Proficiency with POS systems and Microsoft Office
• Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Demonstrated ability to lead and be part of a team
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location)

Responsabilités

• Create and maintain a "Total Customer Satisfaction" culture
• Help Store Manager hit financial marks and operational objectives
• Collaborate with Store Manager and District Manager to execute strategic sales plans
• Be a leader! Coach and develop your staff; their success = your success
• Help coordinate volunteer opportunities to build our brand within the communities we serve
• Assist with processing payroll and writing schedules for store associates
• Step up to lead the team when Store Manager is unavailable

Connaissances

Retail leadership

Team collaboration

Flexible schedule

Customer service

Physical stamina

Outils

POS systems

Microsoft Office

Description du poste

New Balance is seeking an Assistant Store Manager for the Oakbrook Center location in Oak Brook, IL. The role focuses on supporting sales goals, operations, hiring and staff development. You will step in for the Store Manager as needed and help lead the team.

The position emphasizes building a Total Customer Satisfaction culture, coaching staff, coordinating payroll/schedules, and partnering with district leadership to execute sales plans. A tangible benefits package is included.