Retail and Donations Associate — Flexible Schedule

Goodwill-Industries-of-Northeast-Iowa,-Inc.; Decorah (IA); On-site; USD 15,000 - 22,000; Part time

Job summary

Goodwill Industries of Northeast Iowa, Inc. seeks a Decorah Store Sales Associate to assist customers, handle register transactions, receive donations, stock and merchandise products, and maintain a clean, safe store environment.

The role requires flexibility to work evenings, weekends, and holidays at multiple locations within Decorah, IA. The position offers part-time hours with opportunities to support donations processing and curbside assistance, while delivering excellent customer service

Qualifications

• Must be at least 16 years old.
• High School Diploma or Equivalent preferred. Minimum of 2 years of any combination of military service, high school, or related full-time employment may substitute.
• Effective written and verbal communication skills.
• Possess a positive attitude and infect others with similar enthusiasm.
• Must be able to lift, push, or pull fifty pounds with assistance.
• Loyalty to the agency and its mission and policies.
• Reliable transportation. Ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays.
• Must be willing to obtain a forklift license if able.
• Ability to use good judgment, discretion, and initiative.

Responsibilities

• Greets customers immediately upon entering store and provides a positive shopping experience.
• Sorts and grades donations and truck shipments to keep stores well stocked with high-quality merchandise.
• Operates cash register ensuring fast, pleasant transactions and minimal wait times.
• Identifies appropriate merchandise for online sales and handles according to process.
• Marks and stocks new goods merchandise according to process.
• Greets donors at their car and unloads items, ensuring a positive donor experience.
• Donations are distributed to the proper area and counted accurately.
• Offers tax receipt form to each donor.
• Sorts material between donor engagements to maximize resale potential and minimize waste.
• Remains alert to prevent theft and reports any suspicious activities.
• Assists with snow shoveling, light bulb replacement, window washing, and other upkeep.
• Advises and demonstrates all duties to new team members.
• Maintains clean store and donation areas; communicates needs for repairs or maintenance.
• Works with department to maximize service opportunities and continuous improvement.
• Helps prepare outgoing truck loads including baling, sorting, forklift operation, and organization.
• Assists truck driver in loading/unloading.
• Minimizes waste and maximizes salvage revenue through recycling where possible.
• Ensures equipment is safe to operate and safety safeguards are in place.
• Completes all duties and aligns with Goodwill’s core values.

Skills

Customer service

Cash handling

Donation processing

Merchandising

Stocking

Safety awareness

Education

High School Diploma or Equivalent

Job description

Goodwill Industries of Northeast Iowa, Inc. seeks a Decorah Store Sales Associate to assist customers, handle register transactions, receive donations, stock and merchandise products, and maintain a clean, safe store environment.

The role requires flexibility to work evenings, weekends, and holidays at multiple locations within Decorah, IA. The position offers part-time hours with opportunities to support donations processing and curbside assistance, while delivering excellent customer service