Retail Analytics & Forecasting Manager

Jeni's; Columbus (OH); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

401(k) with 4% match

Sabbatical after 3 years

Volunteer day

50% discount at Scoop Shops

Paid time off

Job summary

Jeni’s is seeking a Retail Analytics & Forecasting Manager to lead the forecasting and demand planning across all retail, DTC and Scoop Shop channels, while supporting ice‑cream allocations.

The role requires formalizing a monthly S&OP process, translating forecasts into Modus, and partnering with Sales to optimize trade plans. The position emphasizes analytics, reporting, and cross‑functional collaboration in a fast‑growing company.

Qualifications

• Bachelor’s degree required in a relevant field.
• 3–5 years of demand forecasting experience.
• Experience in fast-paced, high-growth environments.
• Knowledge of retail math and pricing structures.
• Familiarity with syndicated data tools (Spins, Nielsen, IRI).

Responsibilities

• Lead monthly S&OP process to align forecast and trade plans with Sales.
• Translate demand forecasting into the Modus system.
• Manage relationship with Modus and maintain seasonality inputs.
• Develop reporting tools and dashboards.
• Partner with Sales to optimize trade plans and inform strategy.
• Support planning with bottom-up customer analysis and scenario modeling.
• Identify opportunities to improve forecast accuracy through learning.

Skills

Forecasting

Analytical thinking

Storytelling with data

Excel proficiency

Cross-functional collaboration

Education

Bachelor’s degree in business, finance, statistics, data analytics, supply chain, or related field

Tools

Modus

Spins

Nielsen

IRI

Job description

Jeni’s is looking for a highly analytical and detail‑oriented Retail Analytics & Forecasting Manager to join our Supply Chain team. This role is responsible for leading the forecasting and demand planning process across all of our retail, DTC and Scoop Shop channels, while also supporting ice‑cream allocations.

Responsibilities

• Formalize and lead a monthly S&OP process that creates consensus on forecast and trade planning with our Sales team.
• Translate demand forecasting into the Modus system.
• Manage the relationship with our system provider (Modus), including maintenance of seasonality inputs, pricing changes, and expert tool guidance.
• Develop reporting tools.
• Partner with Sales to assess trade effectiveness, optimize customer plans, and inform future strategy.
• Support annual planning processes with bottom‑up customer analysis and scenario modeling.
• Identify learning opportunities as shipments actualize to improve forecast accuracy.
• Partner to support ice‑cream allocations.

Qualifications

• Bachelor’s degree in business, finance, statistics, data analytics, supply chain, or related work experience.
• 3-5 years of demand forecasting experience.
• Experience in fast‑paced, high‑growth companies.
• Understanding of retail and trade math, including pricing structures (e.g., EDLC, OI, MCB).
• Knowledge of distribution pathways (direct ship to store, direct to retailers, distributor networks such as DSD and cross‑dock).
• Consumer Packaged Goods industry knowledge; familiarity with syndicated data tools such as Spins, Nielsen, and IRI.
• Strong analytical/problem‑solving skills and the ability to communicate clear, compelling stories from data.
• Proficiency in Excel, with a continuous‑improvement orientation and the ability to enhance existing processes.
• Experience with Modus or other trade and sales forecasting software.
• Intellectually curious, highly detail‑oriented, self‑starter with a strong sense of ownership.
• Outgoing, positive, collaborative interpersonal style.
• Exhibits Jeni’s core values of talent, hustle, guts, resilience, and empathy.

Benefits

• Competitive compensation.
• Paid time off, including sick, vacation, and holiday pay.
• 401(k) participation and 4% match on contributions after 3 months.
• A one‑month paid sabbatical after 3 years of continuous service.
• Annual paid day to volunteer for a non‑profit organization of your choice.
• 50% discount at Jeni’s Scoop Shops and online.

Jeni’s is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength, and we crave having a team rich with diversity that is creativity and art in its human form.