Restorative Program Manager (Hybird)

Restorative Response Baltimore; Baltimore (MD); Hybrid; USD 32,000 - 42,000; Part time

Job summary

Restorative Response Baltimore is seeking a part-time Program Coordinator to oversee restorative programs, coordinate Circle Keepers, and manage data and reporting. The role emphasizes collaboration with partners, adherence to ethical standards, and strong communication.

The position features a hybrid work arrangement in Baltimore, with a focus on program development, evaluation, and community impact. This role supports grant activities and requires engagement with schools and organizations.

Qualifications

• 2–3 years of Restorative Justice experience or 5 years in SEL or DEI.
• Demonstrated facilitation or adult learning experience.
• Strong project and program management skills.
• Excellent written and verbal communication skills.
• Baltimore-based or within commuting distance.
• Coachable, adaptable, and able to work independently and collaboratively.

Responsibilities

• Coordinate the planning, scheduling, and delivery of Restorative Programs.
• Evaluate and assign Circle Keepers to cases using the MyRJ database, ensuring matching and follow-up.
• Monitor program cases from intake through closure to ensure quality and consistency.
• Track program metrics, compile data, and produce reports for evaluation and improvement.
• Maintain confidentiality and uphold ethical standards in participant and program data management.
• Ensure timely communication and alignment across all circle-related program activities.
• Maintain and strengthen relationships with schools, community organizations, and agency partners.
• Represent RRB at community events and public engagements.
• Document success stories, outcomes, and community impact for reporting.
• Participate with RRB's Grant Writing Committee to identify grants and match to programs.
• Contribute program insights to proposals, sustainability plans, and funding strategies.

Skills

Facilitation

Project management

Communication

Data management

Team collaboration

Detail-oriented

Tools

MyRJ database

Job description

Key Responsibilities

Program Oversight & Management

• Coordinate the planning, scheduling, and delivery of RRB's Restorative Programs.
• Evaluate and assign Circle Keepers (facilitators) to cases using the MyRJ database, ensuring appropriate matching and follow-up.
• Monitor program cases from intake through closure to ensure quality and consistency.
• Track program metrics, compile data, and produce reports for evaluation and improvement.
• Maintain confidentiality and uphold ethical standards in all participant and program data management.
• Ensure timely communication and alignment across all circle-related program activities.

Facilitator Development & Evaluation

• Conduct facilitator evaluations and provide constructive feedback.
• Coordinate facilitator assignments, scheduling, and communications.
• Support onboarding, training, and continuous development of Circle Keepers.
• Serve as a liaison between facilitators, referral partners, and program staff.
• Identify facilitator development needs and contribute to training design.

Community Engagement & Partnerships

• Maintain and strengthen relationships with schools, community organizations, and agency partners.
• Represent RRB at community events, professional development sessions, and public engagements.
• Document success stories, outcomes, and community impact for internal and external reporting.

Data Management & Reporting

• Maintain accurate, up-to-date records of circle cases and facilitator activities in MyRJ.
• Generate reports and analyze data to evaluate program trends and outcomes.
• Support grant reporting by compiling relevant metrics and success stories.

Grant Collaboration & Program Development

• Participate with RRB's Grant Writing Committee to identify and match grants to existing or new programs, as applicable.
• Collaborate to define program scope, outcomes, and measurable impact for inclusion in proposals.
• Contribute program insights that strengthen grant applications, sustainability plans, and funding strategies.

Qualifications Required

• 2-3 years of experience in Restorative Justice OR 5 years of applied experience in Social Emotional Learning (SEL) OR 5 years of applied experience in Diversity, Equity, and Inclusion (DEI).
• Demonstrated facilitation or adult learning experience.
• Strong project and program management skills.
• Excellent written and verbal communication skills.
• Tech-savvy, organized, and detail-oriented (experience with databases such as MyRJ preferred).
• Comfortable evaluating personnel and providing constructive feedback.
• Baltimore-based or within commuting distance.
• Coachable, adaptable, and able to work both independently and collaboratively.
• Deep commitment to restorative justice principles, social equity, and community healing.

Preferred

• Experience supervising or training facilitators.
• Experience with grant writing, data tracking, or program evaluation.
• Familiarity with Baltimore's community landscape and educational partners.

30/60/90-Day Onboarding and Performance Plan

• The new hire will follow a 30/60/90-day onboarding and performance plan designed to build knowledge, independence, and accountability over the first three months.
• First 30 Days: Focus on learning RRB's restorative model, programs, systems, and internal processes.
• By 60 Days: Independently manage recurring program responsibilities with minimal support.
• By 90 Days: Confidently manage the program calendar, documentation and reporting, facilitator coordination, partnerships, and upcoming programming with limited supervision.

Work Schedule & Environment

• Schedule: 24 hours per week. Standard schedule is 9:00 AM-2:00 PM Monday-Thursday and 9:00 AM-1:00 PM Friday. A few mandatory evening programs may require availability until approximately 8:00 PM. Daytime hours may be adjusted during those weeks to maintain the part-time schedule.
• Environment: Hybrid position - a mix of remote administrative work and required in-person participation for staff meetings, program attendance, facilitator evaluations, and other program needs.

Restorative Response Baltimore is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace.