Assistant Program Manager

Community Resources for Justice; Winchendon (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Community Resources for Justice (CRJ) is seeking a dedicated program aide to assist the Program Manager in supervising staff and coordinating daily operations of a Massachusetts residential program in Winchendon. The role supports implementing treatment plans, maintaining records, and ensuring shifts run smoothly.

You will participate in staff training, oversee client funds and medications per MAP, and help maintain a safe, compliant living environment.

Qualifications

• High school diploma or equivalent required.
• Experience in human services a plus.
• Excellent problem solving and communication abilities.

Responsibilities

• Supervise staff and oversee daily programmatic functions and residence upkeep.
• Ensure accurate records are kept per funding source rules and CRJ procedures.
• Develop and implement behavior plans and ISP objectives for residents.
• Train new employees and supervise client funds and finances.
• Dispense medications per MAP requirements and ensure coverage.
• Maintain a safe, supportive and professional residential environment.
• Attend meetings and participate in incident debriefs as needed.
• Handle physical constraints as necessary and monitor resident welfare.

Skills

Problem Solving

Emergency Response

Verbal & Written Communication

Interpersonal & Negotiation

Active Listening

Detail Orientation

Multi-tasking

Education

High school diploma or equivalent

Job description

Assists the Program Manager in areas related to supervision and general operation of the residential program. Provides direct care supervision to individuals and ensures shifts run smoothly and efficiently.

Schedule: First Shift | 40 hours per week

Assist the Program Manager in performing the following duties:

• Coordinates and supervises daily programmatic functions including supervision/oversight of staff, upkeep of the residence and implementation of all aspects of individual treatment plans.
• Ensures that complete and appropriate individual records are maintained in accordance with funding source regulations and Community Strategies policies and procedures.
• Oversee the development and implementation of behavior plans, ISP objectives and all other aspects of residential programming.
• Participate in the training of all new employees.
• Manages program funds and supervises personal finances for all clients.
• Dispenses medications per MAP requirements as needed.
• Engages in the upkeep of the residence.
• Ensures adequate program coverage and supervision.
• Ensure that duties and responsibilities are carried out in a supportive and professional manner.
• Attend appropriate meetings as directed.
• Conduct physical restraints as needed.
• Extended standing, sitting and lifting as needed.

Required Skills/Abilities:

• Excellent Problem Solving and Emergency Response Skills
• Strong verbal and written communication skills
• Strong interpersonal skillsand negotiation skills
• Attentive listener
• Detail oriented
• Ability to multi-task

Required Education and Experience:

• High school diploma or equivalent.

Preferred Education and Experience:

• Previous experiences in a human service environment a plus
• Minimal Travel

Affirmative Action/EEO statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.

About CRJ: Our Mission, Your Opportunity

Community Resources for Justice (CRJ) is a nonprofit organization dedicated to changing lives and strengthening communities through direct service, advocacy, and innovation. We operate across four core service lines:

• Community Strategies (CS): Supporting adults with developmental disabilities to live independently and thrive in their communities. Providing a range of top-quality residential and non-residential programs for men and women with intellectual or developmental disabilities in Massachusetts and New Hampshire. Our programs offer individual and group treatment and are geared toward promoting independence and improving life skills. Clients also receive support with job development, on-the-job coaching, and educational opportunities.
• Reentry Services (RS): Supporting people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care. Through delivering innovative programming and collaborating with community agencies, we provide hope and support to our clients as they make safe and successful transitions into their communities.
• Crime & Justice Institute (CJI): Driving bold, transformative improvements in adult and youth justice systems by working with working with local, state, and national criminal justice organizations to improve public safety and the delivery of justice. The CJI team brings decades of experience developing evidence-based, data-driven policies, managing complex processes with diverse stakeholders, and driving systems-level organizational change. Our energetic staff and network of consultants come from a variety of backgrounds.
• Family Reentry (FRE): At Family Reentry, we address the often-intertwining problems of behavioral health, domestic violence, reentry, recidivism, and risks to youth by offering evidence-based interventions to provide support and effect positive change. We offer a holistic approach by working to connect clients to basic needs and offering support to create change and increase stronger coping and life skills.

CRJ is proud to be an equal opportunity employer. We value diversity in all its forms and encourage candidates of all backgrounds, identities, and lived experiences to apply.