Restoration Supervisor - Water and Fire Mitigation

SERVPRO of Vacaville / Dixon; Sugar Land (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

Employee assistance program

Paid IICRC certification

Health insurance

Paid time off

Training & development

Job summary

SERVPRO of Sugar Land is seeking a proactive crew lead to manage water, fire, and mold loss projects from arrival to final walkthrough. You will mentor 1–3 technicians, document moisture readings and drying progress, and be the main point of contact for customers.

Reliable transportation and on-call availability are required, along with a commitment to safety and teamwork. SERVPRO offers benefits and opportunities within the network.

Qualifications

• Steady work history: no more than two jobs in the last three years.
• Restoration experience or transferable hands-on trade experience.
• Reliable transportation and ability to work on-call.

Responsibilities

• Lead a mitigation crew on water, fire, and mold losses from arrival to final walkthrough.
• Run jobs from first arrival to final documentation with moisture readings, photos and logs.
• Be the face of the job for customers, explaining what is happening and what comes next.
• Keep truck and equipment clean, stocked and safe.
• Take your turn in the on-call rotation for after-hours losses.

Skills

Clear, professional communication

Physically fit

On-call readiness

Tools

Moisture meters

Drying equipment

Job documentation software

Job description

Replies within 24 hours

Benefits

• Paid holidays
• Employee assistance program
• Paid IICRC certification
• Health insurance
• Paid time off
• Training & development

Lead a mitigation crew on water, fire, and mold losses for SERVPRO of Sugar Land.

What you own in your first 90 days

• Run your jobs from first arrival to final walkthrough: extraction, demo, drying setup, monitoring, and equipment pickup.
• Lead and coach one to three technicians on site, and set the pace and the standard.
• Document every job the same day: moisture readings, photos, drying logs, and notes.
• Be the face of the job for the customer. Explain what is happening and what comes next, and keep your word.
• Keep your truck, equipment, and job sites clean, stocked, and safe.
• Take your turn in the on-call rotation for after-hours losses.

What we require

• Steady work history: no more than two jobs in the last three years.
• Restoration experience, or hands-on trade experience that transfers, such as plumbing, HVAC, electrical, construction, carpentry, or field service.
• Reliable transportation.
• Able to work on-call and irregular hours.
• Drug-free.
• Physically able to do field work.
• Clear, professional communication with customers.

Nice to have, not required. We train and certify.

• IICRC WRT, ASD, FSRT, or AMRT
• Experience leading a crew
• Moisture meters, drying equipment, and job documentation software

About Team Hart

Team Hart owns and operates five SERVPRO franchises across Texas. We promote from within, pay for your certifications, and run on five values: Extreme Ownership, Act with Urgency, Commit to Growth, One Team Hart, and Do the Right Thing.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.