Restoration Supervisor: Lead Projects, Elevate Service

SERVPRO of Gaithersburg/Germantown; Frederick (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Professional development

Bonus based on performance

Opportunity for advancement

Training & development

401(k)

Competitive compensation

Superior benefits

Career progression

Job summary

Servpro of Gaithersburg/Germantown is hiring a Restoration Supervisor to lead on-site restoration projects, ensuring safety, quality, and client satisfaction. You will supervise technicians, manage materials, and document job files, while coordinating with the project manager and office staff.

The role requires a valid driver's license, 1+ year in cleaning/restoration/construction, and IICRC certification if available.

Qualifications

• Valid driver’s license required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification offered if experience meets criteria.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Education

High school diploma/GED

IICRC certification

Valid driver’s license

Job description

Servpro of Gaithersburg/Germantown is hiring a Restoration Supervisor to lead on-site restoration projects, ensuring safety, quality, and client satisfaction. You will supervise technicians, manage materials, and document job files, while coordinating with the project manager and office staff.

The role requires a valid driver's license, 1+ year in cleaning/restoration/construction, and IICRC certification if available.