Restoration Supervisor — Lead Projects & Customer Care

IICRC; Hewitt (TX); In loco; USD 23.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Descrizione del lavoro

SERVPRO is seeking a Restoration Supervisor in Hewitt, TX to lead restoration projects from start to finish. You will coordinate technicians, manage safety, and ensure high-quality outcomes while maintaining strong customer relations.

The role requires at least 1 year in restoration or related fields, with a high school diploma and IICRC certifications preferred. Expect full-time hours, local travel, and a competitive hourly wage.

Competenze

• High school diploma or GED required.
• IICRC certifications preferred.
• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role preferred.
• Effective written and oral communication skills.

Mansioni

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
• Oversee facility and grounds maintenance, as assigned.
• Continue development of Restoration expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Conoscenze

Communication skills

Supervisory experience

Formazione

High school diploma/GED

IICRC certifications preferred

Descrizione del lavoro

SERVPRO is seeking a Restoration Supervisor in Hewitt, TX to lead restoration projects from start to finish. You will coordinate technicians, manage safety, and ensure high-quality outcomes while maintaining strong customer relations.

The role requires at least 1 year in restoration or related fields, with a high school diploma and IICRC certifications preferred. Expect full-time hours, local travel, and a competitive hourly wage.