Restoration Supervisor — Lead Field Ops & Client Care

Servprometropittsburgheast; North Versailles (Allegheny County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO Team Wall in the United States is seeking a Restoration Supervisor to support field operations and keep projects running smoothly.

You’ll work alongside restoration technicians, set project expectations, and maintain positive interactions with customers. You’ll help document progress, manage labor, scheduling, and safety practices while on-call for storms as needed.

We offer competitive pay, opportunities for training, and a tight-knit team dedicated to helping communities recover.

Qualifications

• 6+ months of restoration experience.
• Strong communication and problem-solving skills.
• Professionalism, dependability, and a valid driver's license.
• IICRC certifications (preferred).

Responsibilities

• Support daily operations with restoration technicians and set project expectations.
• Work with customers, maintaining positive interactions and updates.
• Keep projects on track by documenting progress and assisting with scheduling.
• Promote a safe work environment by spotting hazards and enforcing safety.
• Assist with on-call rotations and storm work as needed.
• Help build team skills by training and guiding technicians.

Skills

communication

problem-solving

dependability

teamwork

customer service

Education

IICRC certification (preferred)

Job description

SERVPRO Team Wall in the United States is seeking a Restoration Supervisor to support field operations and keep projects running smoothly.

You’ll work alongside restoration technicians, set project expectations, and maintain positive interactions with customers. You’ll help document progress, manage labor, scheduling, and safety practices while on-call for storms as needed.

We offer competitive pay, opportunities for training, and a tight-knit team dedicated to helping communities recover.