Restoration Sales Account Specialist

ServiceMaster Restore; Baldwin Park (CA); On-site; USD 29,000 - 48,000; Full time

Job summary

ServiceMaster Restore is seeking a results-driven sales professional to manage relationships with current customers and referral sources, while prospecting for additional revenue opportunities. You will contact customers before and after service, develop new leads, and build durable relationships with insurance agents and adjusters.

Travel within the United States and after-hours networking may be required as part of the role.

Qualifications

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Highly motivated, strong work ethic and enjoy the selling process
• Build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools

Responsibilities

• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters' other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Skills

Sales

Customer service

Communication

Rapport building

Social media proficiency

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

ServiceMaster Restore is seeking a results-driven sales professional to manage relationships with current customers and referral sources, while prospecting for additional revenue opportunities. You will contact customers before and after service, develop new leads, and build durable relationships with insurance agents and adjusters.

Travel within the United States and after-hours networking may be required as part of the role.