Restoration Project Manager: Lead Crews & Client Success

SERVPRO of North Mobile County; Mobile (AL); Vor Ort; USD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

First-class compensation

Superior benefits

Career progression

Professional development

Zusammenfassung

SERVPRO of North Mobile County is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. The role leads teams to deliver operational excellence and maintain strong client relationships.

Responsibilities include defining project scope, negotiating approvals, scheduling crews, and managing costs while ensuring compliance with client requirements and documentation. A valid driver’s license and 1+ year of supervisory experience are required.

Qualifikationen

• Valid driver’s license.
• High school diploma or GED; Associate or Bachelor's degree preferred.
• At least 1 year of management or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Aufgaben

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Jobbeschreibung

SERVPRO of North Mobile County is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. The role leads teams to deliver operational excellence and maintain strong client relationships.

Responsibilities include defining project scope, negotiating approvals, scheduling crews, and managing costs while ensuring compliance with client requirements and documentation. A valid driver’s license and 1+ year of supervisory experience are required.