Restoration Project Manager - Lead Cross-Job Teams

SERVPRO of Alexandria/Marlton/Morningside; Alexandria (VA); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Company car

Résumé du poste

SERVPRO Team Warnecki is seeking an experienced Restoration Manager to oversee restoration projects, lead field crews, and deliver exceptional customer service across residential and commercial jobs. You will develop scopes, estimates, schedules and budgets, coordinate subcontractors and equipment, monitor costs and profitability, and ensure safety, quality and timely completion.

The role requires strong leadership, communication, and planning skills, with a hands‑on approach to manage multiple

Qualifications

• Minimum 3 years of restoration, cleaning, construction, or related operations experience.
• At least 1 year of management or supervisory experience.
• Knowledge of water mitigation, fire restoration, mold remediation, and biohazard cleanup procedures.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple projects, deadlines, and priorities.
• Understanding of job costing, budgeting, and profitability.
• Valid driver's license.
• High school diploma or GED.
• IICRC certifications preferred.
• Experience with SERVPRO systems and restoration estimating software is a plus.

Responsabilités

• Oversee water, fire, mold, biohazard, and other restoration projects from start to finish.
• Develop and review scopes of work, estimates, schedules, and budgets.
• Coordinate crews, subcontractors, equipment, and materials.
• Monitor job costs, labor efficiency, and project profitability.
• Ensure accurate job documentation, photos, and system updates.
• Conduct work‑in‑progress meetings and track project progress.
• Ensure proper safety procedures, PPE, containment, and disposal practices are followed.
• Respond to emergency restoration situations as needed.
• Lead, train, and support Restoration Technicians and Crew Chiefs.
• Assign daily responsibilities and establish clear expectations.
• Monitor work quality, productivity, and safety compliance.
• Coach team members and support employee development.
• Communicate with homeowners, property managers, insurance representatives, and other stakeholders.
• Explain restoration processes and establish clear expectations.
• Address customer concerns professionally and promptly.
• Ensure excellent customer service throughout every project.

Connaissances

Leadership

Communication

Project management

Budgeting

Safety compliance

Formation

High school diploma or GED

IICRC certifications preferred

Outils

SERVPRO systems

Restoration estimating software

Description du poste

SERVPRO Team Warnecki is seeking an experienced Restoration Manager to oversee restoration projects, lead field crews, and deliver exceptional customer service across residential and commercial jobs. You will develop scopes, estimates, schedules and budgets, coordinate subcontractors and equipment, monitor costs and profitability, and ensure safety, quality and timely completion.

The role requires strong leadership, communication, and planning skills, with a hands‑on approach to manage multiple