Restoration Project Manager — Lead Crews & Rebuilds

SERVPRO of Team CHG; Union (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Job summary

SERVPRO Team CHG is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role drives operational excellence and customer satisfaction during water, fire, mold, and other restoration work.

You will coordinate scopes, estimates, crews, and subcontractors, while maintaining clear client communication and ensuring billing accuracy. You’ll lead, train, and support the team to deliver high-quality results.

Qualifications

• Valid driver’s license is required.
• 1 year of management/supervisory experience minimum.
• At least 3 years of industry experience preferred.
• IICRC certification is a plus.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates.
• Negotiate project scope and approvals with customers/clients.
• Schedule, coordinate and oversee crews and subcontractors on active projects.
• Review site documentation to support services and billing.
• Maintain written communication with customers, teammates, vendors and insurance representatives.
• Manage production expenses including equipment, vehicles and other assets.
• Oversee customer experience and overall satisfaction via online reviews.
• Participate in recruiting, hiring, and training restoration teammates.

Skills

Driver's license

Management experience

Industry experience

IICRC certification

Education preferred

Education

High school diploma/GED

Associate or Bachelor’s degree preferred

Job description

SERVPRO Team CHG is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role drives operational excellence and customer satisfaction during water, fire, mold, and other restoration work.

You will coordinate scopes, estimates, crews, and subcontractors, while maintaining clear client communication and ensuring billing accuracy. You’ll lead, train, and support the team to deliver high-quality results.