Restoration Project Manager — Flexible Schedule + Growth

SERVPRO of Howard County; Elkridge (MD); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Company car

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Flexible schedule

Uniforms provided

Paid training

Career progression

Job summary

SERVPRO of Howard County in Elkridge, MD is hiring a Restoration Project Manager to lead fire and water damage restoration projects. You will coordinate crews, manage client communications, and ensure safety and quality on site.

The role offers a competitive hourly wage ($18–$26) with team bonuses, a comprehensive benefits package including health, dental and vision insurance, paid time off, and opportunities for advancement. Travel may be required.

Qualifications

• Experience in restoration or related field preferred.
• Customer-focused approach with strong communication.
• Ability to manage crews and project scopes.

Responsibilities

• Manage the overall customer experience, ensuring satisfaction and tracking reviews
• Provide prompt responses to potential customers, demonstrating priority and professionalism
• Coordinate crews and resources for active projects, overseeing project scopes and estimates
• Maintain clear communication with clients, teammates, vendors, and insurance representatives
• Oversee production expenses, including equipment, vehicles, and material assets
• Ensure adherence to safety guidelines and risk management practices
• Participate in the recruitment, hiring, and training of production teammates

Skills

Customer service

Project coordination

Leadership

Education

High school diploma/GED

Tools

Xactimate

IICRC certifications

Job description

SERVPRO of Howard County in Elkridge, MD is hiring a Restoration Project Manager to lead fire and water damage restoration projects. You will coordinate crews, manage client communications, and ensure safety and quality on site.

The role offers a competitive hourly wage ($18–$26) with team bonuses, a comprehensive benefits package including health, dental and vision insurance, paid time off, and opportunities for advancement. Travel may be required.