Job Description
Benefits
- First-class compensation
- Superior benefits
- Career progression
- Professional development
And more!
As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and crews. This front-line management position leads your team to operational excellence.
Key Responsibilities
- Ensure an accurate scope of work for projects and prepare estimates using computer hardware and proprietary software.
- Negotiate project scope and estimate approval with customers and clients.
- Schedule, coordinate, and oversee crews and resources, including subcontractors, for active projects.
- Review job site documentation to support services provided, ensuring client requirements and billing are met.
- Maintain written communication with customers, teammates, vendors, and insurance representatives.
- Manage production expenses, including equipment, vehicles, and other assets.
Additional Responsibilities
- Manage customer and client experience to ensure overall satisfaction, tracked via online reviews.
- Respond promptly to potential customers.
- Participate in recruiting, hiring, and training restoration team members.
Position Requirements
- Valid driver’s license.
- High school diploma/GED; Associate or Bachelor’s degree preferred.
- At least 1 year of management or supervisory experience.
- At least 3 years of industry experience.
- IICRC certification is a plus.
Skills, Physical Demands, and Competencies
- Ability to lift at least 50 pounds regularly, up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, and in tight spaces such as crawl spaces and attics.
- Repetitive pushing, pulling, lifting, and carrying of objects.
- Ability to work with cleaning agents.
- Ability to pass a background check as required by law.
Each SERVPRO Franchise is independently owned and operated.
Employees are hired, employed, and supervised by the individual franchise. Servpro employees are not directly employed by Servpro Industries, LLC, or its franchisor. All sample forms provided are for informational purposes and must be reviewed for legal compliance.