Restoration Project Manager/Estimator

ZipRecruiter; Keene (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

A well-established Franchise in New Hampshire and Vermont is seeking a Project Manager/Estimator to join their growing team. The ideal candidate will be responsible for overseeing franchise processes, managing customer relationships, and ensuring job efficiencies, while also possessing strong communication skills and experience in cleaning/restoration.

Qualifications

• Valid driver's license required.
• Effective communication and intermediate math skills.
• Experience in cleaning/restoration is preferred.

Responsibilities

• Oversee Franchise processes and manage customer relationships.
• Manage scheduling of jobs and job file documentation.
• Train and recruit production personnel.

Skills

Effective written and oral communication

Interpersonal skills

Superb multi-tasking

Proficient with Microsoft Office

Education

High school diploma/GED

IICRC certifications

Job description

Job DescriptionJob Description
OUR FRANCHISES ARE GROWING! Do you want to join a growing business that has been well established in New Hampshire and Vermont for over 40 years? Do you love helping people through difficult situations? We are searching for our next Project Manager/Estimator to add to our growing team. In this position, you will be making a difference each day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened! Our Franchise is looking for a Project Manager/Estimator to assist in servicing our Southern and Central Vermont area as well as our New Hampshire territory. We are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities
Oversee Franchise processes relating to customers and take care of customer needs
Manage relationships with centers of influence (COIs)
Oversee scheduling of jobs, resources, and crews following SERVPRO Franchise production guidelines
Manage job file documentation, job profitability, and efficiencies
Train, manage, and recruit production personnel
Create and/or review job scopes and ensure accuracy and clarity
Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently
Project Estimation and Management
Monitor, communicate and respond to customer needs/concerns

Position Requirements
Valid driver's license required
No major driving violations within the past 3 years
Effective written and oral communication Intermediate math skills
Experience in cleaning/restoration
High school diploma/GED
IICRC certifications
Proficient with Microsoft Office
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law
Xactimate Software experience but not required
Availability to lead an on-call team on a rotating schedule
Availability to work overtime during storm events and times of high call volume

Pay Rate Competitive salary based on experience, as well as commission SERVPRO of Cheshire Co., NH and Windham & Windsor Co., VT is an EOE M/F/D/V employer.

Job Type: Full-time