Restoration Project Manager

SERVPRO of North Bethesda; Rockville (MD); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid time off

Bonuses for referring new work

Job summary

SERVPRO of North Bethesda is looking for a Restoration Project Manager to lead restoration projects from scope to completion in Rockville, MD. The role involves coordinating crews, subcontractors, and assets while ensuring client requirements and billing accuracy.

The ideal candidate has at least 1 year of management/supervisory experience and 3 years in the industry, with IICRC certification preferred. A valid driver’s license is required for on-site work and travel as needed.

Qualifications

• Valid driver’s license.
• 1+ year of management/supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry-specific estimating software.
• Negotiate with customers/clients for approval of restoration activities.
• Schedule, coordinate and oversee crews, assets, and subcontractors on active projects.
• Review job site documentation to support services and ensure proper client requirements and billing.

Skills

Management experience

Supervisory experience

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Job description

Restoration Project Manager

Key Responsibilities

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry-specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities.
• Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain all communications with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including labor, equipment, vehicles, and other assets.
• Manage the customer and client experience and overall satisfaction.
• Provide priority response to potential customers as needed.
• Actively engage in recruiting, hiring, and training restoration teammates.

Position Requirements

• Valid driver’s license.
• High school diploma or GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Skills & Physical Demands

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with and around cleaning agents.

Career Path

• 30 days of employment WRT, 90 days FRST, 90 days after FRST Completion HST Certification.
• After 1 year of employment ASD Certification.

Benefits

• Competitive compensation – $25.00 per hour with potential to reach $80,000 annually, promotion based on performance after 1 year, and bonuses for referring new work.
• Superb benefits – sick leave immediately; 401(k) with company matching after 6 months; vacation leave and paid holidays.
• Career progression – grow into a job file coordinator and office manager; quarterly performance reviews.
• Professional development – on-the-job training and paid training/certifications after 90 days.
• Health, Life, Vision, and Dental available after 6 months.
• 401(k) and 401(k) matching.
• Bonus based on performance.
• Company parties.
• Competitive salary.
• Dental insurance.
• Free uniforms.
• Health insurance.
• Opportunity for advancement.
• Paid time off.
• Parental leave.
• Profit sharing.
• Training & development.
• Vision insurance.