Crew Chief

SERVPRO of Southwest Portland; Portland (OR); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Professional development

Career progression

Competitive compensation

Superior benefits

Job summary

SERVPRO of Southwest Portland is looking for a proactive Crew Chief to lead restoration projects in the Portland area. You will supervise technicians, coordinate production processes, and ensure high quality and safety on-site.

Responsibilities include managing customer experience, documenting job files, controlling labor and materials, and communicating progress with the project team. IICRC certification is a plus, and a valid driver's license is required.

Qualifications

• Minimum 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus.
• Valid driver’s license required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Coach and train restoration technicians.

Skills

Team leadership

Restoration knowledge

Safety compliance

Quality control

Equipment handling

Education

High school diploma/GED

IICRC certification (preferred)

Job description

Crew Chief

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Professional development
• Career progression
• Competitive compensation
• Superior benefits

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents