Restoration Project Manager

ServiceMaster Clean of Fraser Valley; Lakewood (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Signing bonus

Career progression

Professional development

Job summary

A local restoration service provider based in Lakewood is seeking a Restoration Project Manager. In this role, you will manage all aspects of restoration projects, ensure customer satisfaction, and coordinate with crews and subcontractors. Candidates should have a valid driver's license, management experience, and a high school diploma or GED. This position offers a competitive salary along with performance-based bonuses and professional development opportunities.

Qualifications

• Valid driver's license required.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Negotiate project scope and estimates with clients.
• Schedule and coordinate crews for service on projects.

Skills

Leadership and management

Customer service

Negotiation skills

Physical stamina

Education

High school diploma/GED

Associate or Bachelor's degree

Tools

DBMX software

Job description

Servpro of Lakewood East is hiring a Restoration Project Manager!

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Signing bonus

Benefits

• First‑class compensation
• Career progression
• Professional development

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front‑line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Negotiating with Insurance adjusters on scope and approvals

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates
• Proficient in DBMX software

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

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