Restoration Project Manager

SERVPRO of Austin & Albert Lea/Mason City; Albert Lea (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Job summary

SERVPRO of Austin & Albert Lea/Mason City is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This frontline role drives operational excellence and client satisfaction.

Responsibilities include scoping, estimating, scheduling, and coordinating resources while maintaining strong communication with customers and insurers. A background in restoration and supervisory experience are preferred.

Qualifications

• Valid driver’s license is required.
• At least 1 year of management/supervisory experience.
• At least 3 years of restoration industry experience.
• IICRC certification is preferred.

Responsibilities

• Ensure accurate scope of work and prepare estimates.
• Negotiate project scope and approvals with clients.
• Schedule and oversee crews, including subcontractors.
• Review site documentation to ensure billing and client requirements.
• Maintain clear communication with customers, teammates, vendors and insurers.
• Manage production expenses and equipment.

Skills

Driver's license

Management experience

Industry experience

IICRC certification

Education

High School diploma/GED

Associate degree

Bachelor’s degree

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance

Servpro offers:

• First-class compensation based on experience
• Superior benefits
• Career progression
• Professional development

And more!

Servpro is hiring a Restoration Project Manager!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.