Restoration Project Manager

SERVPRO of Oldsmar / Westchase; Tampa (FL); In loco; USD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

First-class compensation

Career progression

Professional development

Opportunity for advancement

Paid time off

Bonus based on performance

Descrizione del lavoro

SERVPRO of Oldsmar / Westchase is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This frontline role drives operational excellence and leads the team to success on active projects.

You will develop scopes of work, coordinate schedules, and manage client communications, while controlling production expenses and ensuring proper billing and documentation. Strong leadership and project coordination are essential.

Competenze

• Must have valid driver’s license and reliable transportation.
• At least 3 years of industry experience and some management exposure.
• IICRC certification preferred but not required.

Mansioni

• Ensure an accurate scope of work for projects and prepare estimates using computer hardware and software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources including subcontractors.
• Review job site documentation to support services and billing requirements.
• Maintain written communication with customers, teammates, vendors, and insurers.
• Manage production expenses including equipment, vehicles and materials.
• Manage customer experience and overall satisfaction via online reviews.
• Provide priority responses to potential customers.
• Participate in recruiting, hiring and training restoration teammates.

Conoscenze

Management experience

Team supervision

Formazione

High school diploma or GED

Associate or Bachelor’s degree preferred

IICRC certification preferred

Descrizione del lavoro

Benefits:

• Opportunity for advancement
• Paid time off
• Bonus based on performance

SERVPRO is hiring a Restoration Project Manager!

Benefits

• First-class compensation
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver's license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.