Restoration Project Manager

Michael and Son Restoration; Alexandria (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Take-home company vehicle

Medical, dental, and vision insurance

401(k) with company match

Paid time off

FSA

Job summary

Michael & Son Services in Northern Virginia / Washington, D.C. area is seeking an experienced Restoration Project Manager to oversee restoration projects from inspection through completion, billing and payment.

You will coordinate crews and vendors, communicate with customers and insurance partners, ensure proper documentation, track progress, and keep projects moving on schedule while upholding company standards.

Qualifications

• Experience managing projects in restoration, construction, insurance, or a related field.
• Strong organization and follow-through.
• Ability to manage multiple active projects independently.
• Strong written and verbal communication skills.

Responsibilities

• Inspect new restoration losses and determine the work needed.
• Explain the restoration process to customers and sell recommended work.
• Develop and review scopes of work and ensure crews understand tasks.
• Manage multiple projects simultaneously and keep customers updated.
• Coordinate with insurance adjusters, agents, and property managers.
• Monitor drying progress and changes to the scope of work.
• Ensure files are documented and ready for billing.
• Identify and address issues delaying billing or payment.
• Participate in rotating after-hours on-call schedule.

Skills

Project management

Organization

Communication

Driving

Multitasking

Customer coordination

Tools

Xactimate

Encircle

Estimating software

Job description

Restoration Project Manager

Michael & Son Services has been serving homeowners since 1976. We're looking for an experienced Restoration Project Manager who can manage restoration projects from the initial inspection through completion, billing, and payment.

You'll be responsible for keeping multiple projects moving, communicating with customers and insurance partners, coordinating crews and vendors, and making sure the work is properly documented and completed.

Northern Virginia / Washington, D.C. area

What You'll Do

• Inspect new restoration losses and determine the work needed
• Explain the restoration process to customers and sell recommended work
• Develop and review scopes of work and make sure crews understand what needs to be done
• Manage multiple projects at once
• Keep customers updated throughout the project
• Communicate with insurance adjusters, agents, property managers, and other partners
• Monitor drying progress, schedules, jobsite conditions, and changes to the scope of work
• Make sure files are properly documented and ready for billing
• Follow up on anything holding up billing or payment
• Identify problems early and take action to keep projects moving
• Make sure completed work meets company standards before the project is closed
• Participate in a rotating after-hours on-call schedule

What We're Looking For

Must-Haves

• Experience managing projects in restoration, construction, insurance, or a related field
• Strong organization and follow-through
• Ability to manage multiple active projects independently
• Strong written and verbal communication skills
• Comfortable working with customers, crews, and other professionals
• Valid driver's license and insurable driving record
• Able to travel throughout Northern Virginia, Washington, D.C., and surrounding service areas
• Ability to work a rotating On Call Schedule

You'll Stand Out If You Have

• Residential water mitigation or restoration experience
• Experience inspecting and selling restoration work
• IICRC certifications
• Knowledge of structural drying and water mitigation
• Experience with Xactimate, Encircle, or similar software

Pay & Benefits

$50,000 Base Salary + Commission

You'll earn 2.5% commission when you sell a job and another 2.5% commission when the job is collected on.

Benefits include:

• Medical, dental, and vision insurance
• FSA
• 401(k) with company match
• Paid time off
• Take-home company vehicle

We're looking for someone who is organized, responsive, communicates well, and takes ownership of their projects. If you can manage multiple jobs at once, keep customers and crews informed, stay on top of the paperwork, and follow a project through to completion and payment, we want to hear from you.

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